COVID Care and Critical Care at Home
Specialized Healthcare Support for Eligible Patients
Some patients require additional medical assistance while receiving care at home. The appropriate care setting depends on the patient’s condition, medical needs, and the availability of qualified healthcare professionals and equipment.
Heritage Health Solution at Home helps families enquire about COVID-related home care and specialized critical care arrangements.
COVID Care at Home
Home care may be appropriate for selected patients when advised by a healthcare professional and when adequate monitoring, support, and access to medical assistance are available.
Potential support arrangements may include:
- Assistance with routine daily activities
- Following the treating doctor’s care instructions
- Monitoring prescribed health parameters, where arranged
- Nursing support when clinically appropriate
- Guidance on hygiene and infection-prevention precautions
- Coordination with family members regarding care requirements
The suitability of home care depends on the patient’s symptoms, risk factors, and clinical assessment. Patients should follow current public-health guidance and their treating doctor’s advice.
Critical Care at Home
Critical care at home involves specialized arrangements for selected patients who require a high level of medical and nursing support outside a hospital.
Depending on clinical suitability and actual service availability, arrangements may involve:
- Specialized nursing support
- Patient monitoring equipment
- Respiratory support equipment
- Ventilator-related care by appropriately trained professionals
- Hospital beds and other essential medical equipment
- Coordination with the treating doctor and family
How to Arrange Care
Discuss
Explain the patient's condition and daily requirements.
Confirm Availability
Discuss the available service, duties.
Assess Requirements
Clarify mobility, nursing needs, preferred schedule.
Begin Service
Proceed after the arrangement is confirmed.